You can use the recovery media to get back when your device’s software is causing issues or corrupted. You should then go through the operating system's installation process.Chromebook Recovery Utility is a Google Chrome extension that allows users to create a Chromebook recovery media or USB drive.

At the ChromeOS is missing or damaged screen, insert the SD card or USB drive containing ChromeOS.With the Chromebook powered on, hold Esc+Refresh on the keyboard, then press the Power button to reboot in recovery mode.Once the download is complete, remove the USB flash drive or SD card.Plug the USB flash drive or SD card into the Chromebook, and then follow the on-screen prompts to download ChromeOS to your external drive or card.You may be asked to grant permission to make changes to your USB flash drive or SD card.You're asked to provide the Chromebook model number, which you can enter manually or choose from a list. Using the Google Chrome browser on another computer, download and install the Chromebook Recovery Utility by selecting Add to Chrome in the Chrome Web Store.If you're ready to take the plunge and reinstall ChromeOS from scratch, here's how to do it: You'll also need a spare USB flash drive or SD card with around 8GB of free space on it.

Reinstalling ChromeOS requires access to another Chromebook, Mac, or Windows PC. This option should only be attempted if the first two suggestions didn't work. If a simple reboot or Powerwash doesn't work, you may need to reinstall ChromeOS entirely. This option will likely only fix the issue if there was a small glitch or bug, but it's also the least time-consuming option and it doesn't hurt to give it a shot. Press and hold the Power button until the device turns off, then wait a few seconds and press the Power button again to turn it back on. Occasionally you can fix issues like this by simply powering your device off and then turning it back on. Power Chromebook off and back on (quickest option) If you can solve the problem with the simplest choice, do not proceed to any of the further choices. These options are listed in order of increasing severity. However, if you encountered this message unintentionally, there are some steps you can take to troubleshoot it.īelow are options to troubleshoot ChromeOS is Missing or Damaged errors. Keep in mind if you're attempting to enable Developer Mode, this is completely normal and actually part of the required process. This message will also appear if you decide to enable Developer Mode on your Chromebook or Chromebox.

Chromebook recovery utility download